Privacy Policy

Last updated: April 2026

JDEtips, Inc. ("JDEtips," "we," "us," or "our") is committed to protecting your privacy. This policy describes how we collect, use, and safeguard personal information when you visit www.jdetips.com or use our services.

1. Information We Collect

Information you provide:

  • Name, email address, company name, and phone number submitted through contact, training inquiry, or subscription forms.
  • Account credentials when you create a JDEtips website account.
  • Payment and billing details when you purchase subscriptions or training courses (processed by our third-party payment provider).

Information collected automatically:

  • IP address, browser type, operating system, referring URL, and pages visited.
  • Cookies and similar technologies used for site functionality and analytics.

2. How We Use Your Information

  • To provide, maintain, and improve our training, consulting, and Knowledge Express services.
  • To process registrations, subscriptions, and payments.
  • To respond to inquiries and provide customer support.
  • To send service-related communications such as confirmations, renewal reminders, and account notifications.
  • To analyze site usage and improve user experience.

3. Analytics and Tracking

We use Google Analytics and Microsoft Clarity to understand how visitors interact with our site. These services collect anonymized usage data including pages viewed, session duration, and interaction events. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4. Cookies

We use cookies for essential site functionality (authentication, session management) and analytics. You may disable cookies in your browser settings, but some site features may not function correctly without them.

5. How We Share Your Information

We do not sell your personal information. We may share information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services — only to the extent necessary to perform those functions. We may also disclose information when required by law or to protect our rights.

6. Data Security

We implement industry-standard security measures to protect your personal information, including HTTPS encryption, secure authentication, and access controls. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, please contact us using the information below.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

11. Contact Us

If you have questions about this privacy policy or your personal data, please contact us: